bija99 Terms & Conditions

To open a bija99 account and participate in real-money gaming, you must satisfy all of the following eligibility requirements at the time of registration and throughout your continued use of the platform:

• You are at least 21 years of age.
• You are a natural person and not a corporation, trust, or other legal entity.
• You are accessing bija99 solely for your own personal entertainment and are not acting on behalf of any third party.
• You have not previously had a bija99 account suspended or permanently closed for any breach of these Terms.
• You are not a current employee, contractor, or immediate family member of bija99 or any affiliated game provider.

By completing the registration process, you warrant that all information you have provided is accurate, current, and complete. Providing false or misleading information at registration constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of any balance held.

Each player is permitted to hold only one active bija99 account at any time. Opening, maintaining, or operating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a breach of these Terms. bija99 reserves the right to merge or close any duplicate accounts and to void any winnings generated through them.

• You are solely responsible for all activity conducted through your bija99 account, including any activity that occurs as a result of failure to keep your login credentials secure.
• If you believe your account has been accessed without your authorisation, you must notify bija99 support immediately at [email protected].
• bija99 may require identity verification documents at any stage, including before processing a withdrawal. Acceptable documents include national ID, passport, or other government-issued photo identification.
• bija99 reserves the right to suspend or close any account where verification cannot be completed to our satisfaction.

bija99 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following approved payment channels: bKash, Nagad, Rocket, and Upay, as well as Visa and Mastercard debit and credit cards where available.

• The minimum deposit amount is ৳300. The minimum withdrawal amount is ৳500.
• All deposits and withdrawals must be made using a payment account or card registered in the same name as your bija99 account. Third-party deposits and withdrawals are strictly prohibited.
• Deposits via bKash, Nagad, Rocket, and Upay are credited to your bija99 balance upon confirmation of the mobile banking transaction, typically within seconds.
• Withdrawal requests are processed within the timeframe stated in the cashier section of the platform. bija99 does not guarantee same-day processing in all cases, and processing times may be extended during high-volume periods or where additional verification is required.
• bija99 does not charge a deposit fee on mobile banking transactions. Card deposit fees, if any, are levied by the issuing bank and are outside bija99's control.
• bija99 reserves the right to request supporting documentation for any withdrawal, including proof of the payment method used to fund the account.
• Any funds suspected of being associated with fraudulent activity, money laundering, or breach of these Terms may be frozen pending investigation and, where applicable, reported to the relevant authorities.

bija99 offers welcome bonuses, reload bonuses, and seasonal promotions from time to time. All bonuses are subject to the specific terms published alongside each individual offer, including wagering requirements, eligible games, minimum deposit thresholds, and expiry periods. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion only.

• Bonuses are credited to your bija99 account in accordance with the conditions set out in the relevant promotional offer.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier is stated in each offer.
• bija99 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time, with or without notice, if we reasonably believe the offer is being abused or exploited.
• Bonus abuse — including but not limited to opening multiple accounts to claim the same offer, using automated systems to meet wagering requirements, or colluding with other players — will result in forfeiture of the bonus and associated winnings, and may result in permanent account closure.
• Only one welcome bonus may be claimed per household, device, and IP address.

All casino games available on bija99 — including Teen Patti, Andar Bahar, live dealer games, slots, and crash games — are operated in accordance with the rules published by the respective game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. For sports betting markets, bija99 publishes specific rules for each sport and market type within the betting section of the platform.

• Minimum and maximum bet limits apply to all games and betting markets. These limits are displayed within each game interface and betting slip.
• All game outcomes are determined by certified random number generation or, in the case of live dealer games, by the physical outcome of cards dealt or wheels spun in a controlled studio environment.
• In the event of a technical fault, disconnection, or system error during an active game round or bet, bija99 will apply a fair resolution policy as detailed in the game-specific rules. Where a round cannot be completed due to a platform-side technical failure, the wager will be returned to the player's account.
• bija99 reserves the right to void any bet placed in error, as a result of a system malfunction, or at odds that are clearly incorrect due to a pricing error.
• For cricket betting and other sports markets, bija99 follows standard sports betting settlement rules. In-play odds are subject to suspension and change at any time without prior notice.

The following actions are strictly prohibited on the bija99 platform. Any player found to have engaged in prohibited conduct will face immediate account suspension, forfeiture of balance and winnings, and may be reported to the relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with games or betting markets.
• Exploiting software bugs, glitches, or vulnerabilities in any game or platform feature.
• Colluding with other players to gain an unfair advantage in any game, including but not limited to live poker or Teen Patti rooms.
• Attempting to launder money or introduce funds obtained through illegal means into the bija99 payment system.
• Providing false identity information or impersonating another person during registration or verification.
• Accessing the bija99 platform through a VPN, proxy server, or any technology designed to mask your true location where such access is being used to circumvent these Terms.
• Threatening, harassing, or abusing bija99 staff or other players through any communication channel.

bija99 reserves the right to suspend, restrict, or permanently close any player account at our sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete required identity or payment verification within a reasonable timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or use of the platform for any illegal purpose.
• Receipt of a chargeback or payment dispute filed against bija99 by the player's payment provider.
• A player's voluntary request for self-exclusion under the bija99 Responsible Gaming policy.

Where an account is closed due to a player's own breach of these Terms, bija99 reserves the right to withhold any balance remaining in the account pending investigation. Where closure is initiated by bija99 without cause attributable to the player, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned via the player's registered payment method.

bija99 is committed to providing a safe gaming environment for all players. The platform offers self-service responsible gaming tools accessible from within your account settings, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. Full details of these tools are set out in the Responsible Gaming Policy.

• Players who feel that their gambling is becoming a problem are strongly encouraged to use the self-exclusion tool, which will prevent access to the bija99 platform for the selected period.
• Self-exclusion requests are processed promptly. During a self-exclusion period, bija99 will take reasonable steps to prevent promotional communications from being sent to the excluded player.
• bija99 applies a strict 21+ age policy. Where there is reasonable suspicion that a player is under 21 years of age, the account will be suspended immediately pending age verification.
• Players may contact bija99 support at [email protected] to request assistance with any responsible gaming matter.

All content on the bija99 platform — including but not limited to text, graphics, logos, game interfaces, software, and design elements — is the property of bija99 or its licensed game and content providers, and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the bija99 platform for personal entertainment purposes only.

• You may not copy, reproduce, distribute, publish, or create derivative works from any bija99 content without express written permission.
• You may not reverse-engineer, decompile, or disassemble any software component of the bija99 platform.
• The bija99 brand name, logo, and associated marks are proprietary. Unauthorised use of the bija99 brand in any format is strictly prohibited.

To the maximum extent permitted by applicable law, bija99 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the bija99 platform, including losses arising from:

• Technical faults, server downtime, or interruptions to the platform that are outside bija99's reasonable control.
• Delays in deposit or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• Any loss of data, loss of profits, or loss of business opportunity in connection with use of the platform.
• Actions taken by bija99 in good faith to enforce these Terms, including account suspension or bet voidance.

Nothing in these Terms limits bija99's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

bija99 collects, processes, and stores personal data in accordance with the bija99 Privacy Policy, which forms part of this agreement. By registering an account, you consent to the collection and processing of your personal data as described in that policy. bija99 uses SSL encryption across all pages and payment channels to protect data in transit. Player data is never sold to third parties for marketing purposes.

These Terms & Conditions are written in English, which is the governing language of this agreement. In the event of any dispute between a player and bija99, the following process applies:

• Step 1 — Contact Support: Submit a written complaint to [email protected] with full details of the issue, including your account username, the date and time of the incident, and any supporting evidence.
• Step 2 — Internal Review: bija99 will acknowledge your complaint within 3 business days and provide a full response within 14 business days of receipt.
• Step 3 — Escalation: If you are not satisfied with bija99's response, you may request a final review by a senior member of the bija99 compliance team. bija99's decision following such a review shall be final and binding on both parties with respect to the platform's operational decisions.

These Terms, and any dispute or claim arising in connection with them, shall be construed in accordance with the principles of fair dealing and good faith as recognised in international commercial practice.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect. These Terms, together with the bija99 Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and bija99 with respect to your use of the platform and supersede all prior representations, understandings, and agreements, whether written or oral.